Privacy Policy

Last updated: January 2026

1. Introduction

This Privacy Policy describes how Plexus Aerospace, Inc. ("we", "our", or "us") collects, uses, and protects information obtained from users of our platform.

2. Information We Collect

Telemetry Data

Hardware telemetry, sensor data, system states, and operational logs that you choose to send through our platform.

Usage Data

Platform configuration, dashboard settings, and feature usage patterns.

Account Data

Email address, name, and billing information for paid accounts.

3. How We Use Information

Provide and maintain our platform services
Improve and optimize platform performance
Respond to user support requests
Send service-related notifications
Detect and prevent security incidents

4. Data Storage and Security

All data is encrypted in transit and at rest
Access is limited to authorized personnel
We implement industry-standard security measures
Data is retained only as long as necessary for providing services

5. Third-Party Services

We use third-party services for:

Cloud infrastructure hosting
Analytics
Payment processing

These services have their own privacy policies and data handling practices.

6. Data Sharing

We do not sell your information. We only share data:

When required by law
To protect our rights
With your explicit consent

7. Your Rights

You have the right to:

Access your personal information
Request data deletion
Correct inaccurate information
Export your data

8. Updates

We may update this policy periodically. Users will be notified of material changes.

9. Contact

For privacy-related questions, contact us at info@plexus.company